Program Objectives:

• Raise awareness of different cultural patterns in the workplace including participants’ own cultures.
• Understand Chinese culture and its impact on business and management.
• Help participants see culturally-based patterns of communication and interaction.
• Discuss methods for avoiding misunderstanding and practice using effective responses.
• Learn a model to effectively develop cross-cultural competence/skill
• Enhance communication between expatriate managers and their local Chinese colleagues and staff.
• Understand how to develop trusted relationship with the Chinese both internally and externally
• Enhance expatriates’ leadership effectiveness in China, in term of communicating with Chinese, leading team, and driving result.

Program Outline
1. Understanding Culture, Chinese Cultural Beliefs and Values

• A brief history of China with emphasis after 1840
• Culture and its impact on global business and the workplace
• A model to develop cross-cultural competence
• What shapes Chinese cultural beliefs and values?
• Chinese cultural impact on Chinese society
• Key Values that impact Chinese business and management practices
• A model to compare your culture with Chinese culture
• Debrief assessment profile and understanding different cultural dimensions

2. Cultural Applications in Leading and Managing Effectively with Chinese

• Understanding the Chinese leadership style
• Understanding the Chinese decision making process
• Chinese conflict resolution style
• Apply Chinese Cultural Insight to Enhance Leadership Effectiveness
• How to motivate Chinese
• How to develop trusted relationship with Chinese
• How to communicate effectively with Chinese
• How to lead Chinese team
• How to drive result in China

Special Registration Information:
You must register in advance. Walk-ins will not be accepted. Attendees need to pay by Aug. 28, 2017. Limited spots are available and attendance is given on a first-come, first-served basis.