About this event
*Please note that this training will be conducted in Chinese*
Program Objective
- Build M.V.P. (most valuable players) in cross-cultural communication focusing on cross-cultural issues;
- Increase awareness of own, personal cultural blocks;
- Understand cultural dimensions;
- Understand the critical cultural conflict areas of West vs East with case studies;
- Learn how to effectively handle tricky and delicate cultural issues;
- Explore methods to deal with specific China cases vs. cross-cultural communication;
- Learn how to effectively interact with people of other cultures;
- Develop a personal plan for improving cross-cultural skills, especially in presentations, reports, meetings, or roadshow scenarios.
Training Details
- Event Format: Online
- Time & Date: 9:00 AM to 4:00 PM, Nov 3
- Language: Chinese
- Contact: Lisa Yuan, lyuan@amchamchina.org, 010-8519 0864
- Registration is required and the event link will be provided for verified registrants to access the meeting the day before the event.
Course Outline
- Introductions and Setting Expectations: What is Culture?
- Experience Through Case Studies
- Major Differences Between Chinese and Western Culture
- Impressions of Western Culture
- Review with activities
- Overcoming Cultural Differences Exercises (1) Scenario: Email Etiquette
- Overcoming Cultural Differences Exercises (2) Scenario: Meeting Rules
- Overcoming Cultural Differences Exercises (3) Scenario: Presentation Rituals
- Overcoming Cultural Differences Exercises (4) Scenario: Work Ethics
- Overcoming Cultural Differences Exercises (5) Scenario: Business Conduct
- Real Case Studies: Resolving Cross-Cultural Conflicts
Group Problem-Solving
- Further Discussion and Wrap up with Action Plan
Cancellation Policy
If you cannot attend a training for which you have registered, please cancel your registration no later than FIVE business days prior to the training. If you fail to notify AmCham China of your cancellation in a timely fashion, you will be charged for training costs. To cancel please email lyuan@amchamchina.org. Your cooperation in this matter supports AmCham China in maintaining the quality of its trainings and is appreciated by your fellow members and the organization.