Event Details

Business operations require efficiency in terms of using as few resources as needed, and effectiveness in terms of meeting customer requirements. Standard operating procedure helps in maintaining quality and consistency of services and products, and it is a crucial element in operations management for most of the entities, regardless it is a large corporate or SME.

AmCham China Entrepreneur CEO Series (formally SME CEO Series) is an exclusive platform for small business leaders and entrepreneurs to share their knowledge and experience in an interactive and effective way, and establish connection and business cooperation with their counterparts. This time it will be a breakfast workshop with Richard Saul, Managing Director of JW Marriott and Ritz Carlton Hotel Beijing, to share best practices on hotel’s standardized operations and how SMEs can share the same spirit in their daily management.

Seats are limited for SME founders and CEOs only (approval required). Please RSVP and pay online in advance to reserve your spot. Light breakfast will be provided.


7:45 AM - 8:00 AM
8:00 AM - 8:30 AM
Tour of Hotel back of the House
8:30 AM - 9:30 AM
Breakfast Discussion on Standardized Operations


  • Richard Saul (Managing Director of JW Marriott Hotel Beijing & The Ritz-Carlton, Beijing)

    Richard Saul

    Managing Director of JW Marriott Hotel Beijing & The Ritz-Carlton, Beijing

    Richard Saul will oversee the overall operation of JW Marriott Hotel Beijing and The Ritz-Carlton, Beijing. He will lead the executive teams to achieve continuous growth of both hotels, and reinforce the positioning as the leading luxury hotels in China.

    Richard Saul’s career spans over 30 years with assignments in Australia, Malaysia, Korea, Philippines, Thailand and China in hospitality industry and his most recent position was General Manager of the JW Marriott Hotel Shanghai Changfeng Park. During his two-year tenure in Shanghai, Richard has been a tremendous force in acquiring and growing business for the hotel, and led this property’s upgrade to a JW Marriott brand in February 2015.

    Richard Saul joined Marriott International in 1996 as Executive Assistant Manager of Renaissance Inya Lake Hotel in Myanmar and was promoted as General Manager of Renaissance Palm Garden Hotel in Kuala Lumpur, Malaysia in 1998. During nearly twenty-year career in Marriott International, Richard held several General Managers position with JW Marriott, Marriott, Renaissance and Courtyard brands.

    An Australian national, Richard Saul has a business degree in catering and hotel management in Victoria University and won several awards for performance excellence from Marriott International including Hotel of the Year (twice), General Manager of the Year, Rookie General Manager and Leadership Excellence. Richard’s spare time is devoted to family and sports.

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Cardholding Member
Member Price RMB 60
Member Price (Pay at the door) RMB 70
Employee of Member Company
Standard Price RMB 60
Door Price RMB 70
Non Member
Standard Price RMB 100
Door Price RMB 100

Terms and Conditions

Attending an Event
Events have limited seating, so to ensure your attendance we encourage advance online registration and payment for ALL events. We cannot guarantee entry to anyone not registered in advance.
Most of our events are in English and off the record, but please check the webpage for each event to avoid disappointment.

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Members can receive a discount by purchasing an advance ticket at least 24 hours before the day of the event. You must pay online at the time of registering for the event to be eligible for a discount.
Discounts will not be available to members at the door.

Receipts (fapiao)
You can receive your fapiao when you arrive for an event provided that you buy an advance ticket and pay online at least 1 working day before the event and you provide the correct information for your fapiao at that time. You can leave details of the type of fapiao you need on the registration and payment page.
Event attendees can request a fapiao at the door or up to two months after the event. Requests made after that time will not be accommodated. Please contact the AmCham China staff member responsible for organizing your event.
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If you cannot attend an event for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify AmCham China of your cancellation in a timely fashion, you will forfeit the fee you have already paid.

To cancel you can: 1) cancel directly online through the Eventbank platform on which you registered or 2) contact the AmCham China staff member responsible for organizing your event.