• What is communication • Barriers to communication • Asking the right questions • Key communication skill • Problem solving • Defining "MY ROLE"
Afternoon Session -- Dealing with Problems Effectively
• Delivering effective messages • Agreeing and disagreeing • Learning to say “No” • Getting to “YES” with your customers • Influencing • Planning your message to deliver constructive solutions
Afternoon Session -- Time Management and Priorities
• What is time management? • Strategies for priorities • What is a priority? • What’s your priority? Distractions in the workplace • An effective meeting
This is a 2-day course from 9 a.m. to 5 p.m. lunch and light refreshments will be provided during breaks.
Special Registration Information: You must register in advance. Walk-ins will not be accepted. Attendees need to pay by August 30, 2017. Limited spots are available and attendance is given on a first-come, first-served basis.
This is a past event
AmCham China might have other events you're interested in.