Event Details
This course will be delivered in English.
This program equips the participants with skills and style to clearly state their opinions and feelings as well as advocate their needs in a multicultural working environment. Participants will learn how to overcome barriers that cause conflict and misunderstanding without being passive and aggressive. Assertiveness is a right and is the balance between expressing what you think and what you feel in an appropriate manner in a multicultural setting. Learning how to behave and communicate assertively will enhance one’s effectiveness and efficiency in multicultural workplace, especially for those who have an indirect and implicit communication style.
What Participants Will Learn?
Understand cross-cultural communication processes in the workplace
Build confidence in interpersonal interaction and communication in a multicultural environment
Who should attend?
Anyone who needs to interact with many people to get her/his work done, those who work in a matrix organization, those who work in virtual team, and those who are working in a multicultural environment, etc.
Coffee, lunch and light refreshments will be provided during breaks.
Special Registration Information:
You must register in advance. Walk-ins will not be accepted. Attendees need to pay by Apr 11, 2016. Limited spots are available and attendance is given on a first-come, first-served basis.
Cancellation Policy:
If you cannot attend a training for which you have registered, please cancel your registration no later than five business day prior to the training. If you fail to notify AmCham China of your cancellation in a timely fashion, you will be charged for training costs. To cancel you can: 1) email cancel@amchamchina.org, or 2) cancel online if you registered for the training through the website. Your cooperation in this matter supports AmCham China in maintaining the quality of its trainings and is appreciated by your fellow members and the organization.
This program equips the participants with skills and style to clearly state their opinions and feelings as well as advocate their needs in a multicultural working environment. Participants will learn how to overcome barriers that cause conflict and misunderstanding without being passive and aggressive. Assertiveness is a right and is the balance between expressing what you think and what you feel in an appropriate manner in a multicultural setting. Learning how to behave and communicate assertively will enhance one’s effectiveness and efficiency in multicultural workplace, especially for those who have an indirect and implicit communication style.
What Participants Will Learn?
Understand cross-cultural communication processes in the workplace
Build confidence in interpersonal interaction and communication in a multicultural environment
Who should attend?
Anyone who needs to interact with many people to get her/his work done, those who work in a matrix organization, those who work in virtual team, and those who are working in a multicultural environment, etc.
Coffee, lunch and light refreshments will be provided during breaks.
Special Registration Information:
You must register in advance. Walk-ins will not be accepted. Attendees need to pay by Apr 11, 2016. Limited spots are available and attendance is given on a first-come, first-served basis.
Cancellation Policy:
If you cannot attend a training for which you have registered, please cancel your registration no later than five business day prior to the training. If you fail to notify AmCham China of your cancellation in a timely fashion, you will be charged for training costs. To cancel you can: 1) email cancel@amchamchina.org, or 2) cancel online if you registered for the training through the website. Your cooperation in this matter supports AmCham China in maintaining the quality of its trainings and is appreciated by your fellow members and the organization.
