活动日程

  • 2016年06月29日

  • 2016年06月30日

08:45 - 09:00
Registraiton
09:00 - 12:00
Morning Session – Clear Communication
• What is communication
• Barriers to communication
• Asking the right questions
• Key communication skill
• Problem solving
• Defining "MY ROLE"
• What is communication
• Barriers to communication
• Asking the right questions
• Key communication skill
• Problem solving
• Defining "MY ROLE"
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12:00 - 13:00
Lunch
13:00 - 17:00
Afternoon Session - Dealing with Problems Effectively
• Delivering effective messages
• Agreeing and disagreeing
• Learning to say “No”
• Getting to “YES” with your customers
• Influencing
• Planning your message to de...
• Delivering effective messages
• Agreeing and disagreeing
• Learning to say “No”
• Getting to “YES” with your customers
• Influencing
• Planning your message to deliver constructive solutions
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演讲嘉宾

  • Alistair  McArthur

    Alistair McArthur

    During his 16 years based in China, McArthur has trained thousands of executives and staff around Asia and in China. He is a Certified Facilitator of the Strength Deployment Inventory (SDI) focusing on improving relationships through increased understanding and effective personal and professional communication. He has managed international teams and is now sharing his knowledge to develop interpersonal skills, and leadership, while also working with organizational leaders to improve stakeholder communication and service. His ability to take development programs beyond the fundamentals has led to great success in his courses. When this is added to his drive and energy in class, participants often see quick results. His experiences have enabled him to grasp an understanding of the cultural and individual challenges many people face in their professional roles.

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票务信息

Members/Employees of Member Companies

Attendees need to pay by Jun 22.

标准价格 人民币 4,000
Non Members

Attendees need to pay by Jun 22.

标准价格 人民币 4,500