课程详情

By completing this workshop, participants will:

•Understand the difference between a difficult person and a difficult situation
•Examine a person from multiple dimensions, resulting in a broader understanding
•Speak in a manner that ensures the other party will listen
•Develop strategies to deal with difficult people
•Communicate effectively with people who are difficult

Through pre-workshop customization, the course becomes more relevant to the participants, resulting in a higher absorption level and ensuring immediate use of the new skills in the workplace.
•We work with your management team and the participants to understand the issues facing your business.
•We modify the key topics, workshop agenda, and course duration to meet your learning and development objectives.
•We develop new training content to address the specific needs of your organization, your team, and the individuals.
•We create customized case studies for interactive discussions and role-plays.

活动日程

08:45 - 09:00
Registration
09:00 - 12:00
Morning Session
12:00 - 13:00
Lunch
13:00 - 17:00
Afternoon Session

演讲嘉宾

  • Jennifer Peterson

    Jennifer Peterson

    Jennifer’s professional experience includes more than 15 years spent in corporate training, marketing, and sales in the United States, Europe and Asia. As a result, Jennifer brings extremely valuable insights to the table on corporate coaching, effective presentations, negotiation tactics, business meeting strategy, corporate relationship management skills, and expert contract-closing methodologies.
    As a trainer, facilitator and coach, Jennifer works with groups of professionals as well as one-on-one with C-level executives to share the secrets of her proven techniques. Additionally, Jennifer helps our clients to better understand their role in the professional environment and how to manage their own skills in ways that set good businesses and associates apart from great ones. All of Jennifer’s sessions are tailored to the specific needs of each class or individual, so everyone receives maximum benefit from their time spent with her.
    Jennifer served as a top sales account manager for WorldCom, one of the largest blue-chip international communications providers in the USA and Europe, securing sales and managing multi-million-dollar accounts. More recently, Jennifer has served as Marketing Director for Galaxy Bright Creative in the USA, and China Net Cloud in Mainland China.
    Jennifer attended Rutgers University in New Brunswick, New Jersey, USA, and is trained in the advanced sales methods of Miller Heiman.

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票务信息

会员公司雇员

Please register and pay before Oct. 27, 2017

标准价格 人民币 2,675
非会员

Please register and pay before Oct. 27, 2017

标准价格 人民币 2,996

取消政策

如果您需要取消报名,请您最晚于开课前的5个工作日,按照如下方式,取消报名。如果您未能及时通知中国美国商会取消报名,您仍将被收取培训费。取消方式有如下两种:1) 发送取消报名的邮件到thou@amchamchina.org;或者 2) 若您通过网站注册,请您线上取消报名。感谢您的配合。