Event Details
**Please note that this training will be conducted in Chinese**
Background
As a project leader, a role that often leads without authority, have you ever run into one of these dilemmas?
- At an important project meeting, the more you want to impress your stakeholders, the more off the meeting goesโฆ
- Your project requires extra support from top management, yet the key stakeholders are too busy to attend meetings or even to read your emailsโฆ
- A team member frequently delays on task delivery, but you are not comfortable giving direct feedback as you are not his/her line managerโฆ
- During the global pandemic, most of your team communication happens online, but it seems more challenging to express yourself properly and accurately via chatting apps, emails, and virtual meetingsโฆ
Course Introduction
Effective Communication in Project Management is a practical training designed to help participants communicate clearly and effectively in project-based situations, especially difficult situations where leading without authority is needed.
This course focuses only on practical techniques which could bring visible improvements during the class. This training includes four (4) project-based effective communication techniques:
- Project presentation technique
- Project escalation technique ๏ผGroup exercises are included๏ผ
- Project feedback technique๏ผGroup exercises are included๏ผ
- Online communication technique
All above-mentioned techniques will be practiced though real-case exercises during the training.
Target audience
Project managers, entry-level to mid-level management staff who are frequently involved in projects.
Objective
At the end of this session, participants will:
- Understand the key elements of project-based communication
- Master the techniques for effective project-based communication
- Achieve visible improvement on project-based communication
- Improve accuracy and efficiency of online communication
Training Details:๏ปฟ
- Event format: Online, via Microsoft Teams
- Time & Date: 9:00 a.m. - 5:00p.m, May 11, 2023
- Language: Chinese
- Contact: Lisa Yuan, lyuan@amchamchina.org๏ผ+86 10 8519 0864
Session Outline
- What is project-based communication
In this section, we will introduce the characteristics of project-based communication and explain why it is different from other types of communication.
- Project presentation technique
In this section, we will introduce to the participants a catchy presentation technique โ VIBE โ which is especially useful in project presentation. Group exercises are included.
- Project escalation technique
External resource and support are crucial in project management. In this section, we will introduce a special project escalation technique โ Elevator Escalation โ which is especially useful when certain stakeholders are too busy to provide in time support to your project. Group exercises are included.
- Project feedback technique
In a healthy project environment, every member may need to intensively give and/or receive feedbacks to move the project forward. In this section, we will introduce the ground rules of feedback for givers and receivers and a technique called "Burger's rule" which improves the effectiveness of feedback. Group exercises are included.
- Online communication technique
In today's environment, online communication has become a part of project management and even daily work. In this section, we will introduce the skills and precautions of online communication through chatting apps, emails and virtual meetings, so as to ensure the accuracy of online communication and improve the efficiency. Group exercises are included.
- ไปไนๆฏๅบไบ้กน็ฎ็ๆฒ้
ๅจ่ฟไธ้จๅไธญ๏ผๆไปฌไผไป็ปๅบไบ้กน็ฎๆฒ้็็น็น๏ผๅนถ่งฃ้ๅบไบ้กน็ฎ็ๆฒ้ๅๅ ถไป็ฑปๅ็ๆฒ้ๆไปไนๅบๅซใ
- ้กน็ฎไธญ็ๆผ่ฎฒๆๅทง
ๅจ่ฟไธ้จๅไธญ๏ผๆไปฌไผไป็ปไธไธช้ไฟๆๆ็ๆผ่ฎฒๆๅทง๏ผVIBE๏ผไปๅฃฐ้ณใไฟกๆฏใ่ขไฝ่ฏญ่จๅๆ ็ปช่ฟๅไธชๆน้ขๅผบ่ฐๅจ้กน็ฎไธญๅๅ ฌๅผๆผ่ฎฒ็ๆณจๆไบ้กนใ่ฏฅ้จๅๅ ๆฌๅฐ็ป็ปไน ใ
- ้กน็ฎไธญ็ๆฑๆฅๆๅทง
ๅจ้กน็ฎ็ฎก็ไธญ๏ผๅๆถ่ทๅๅค้จ่ตๆบๅๆฏๆๆฏ่ณๅ ณ้่ฆ็ใๅจ่ฟไธ้จๅไธญ๏ผๆไปฌไผไป็ปไธไธช็นๆฎ็้กน็ฎๆฑๆฅๆๅทง๏ผ็ตๆขฏๆฑๆฅ๏ผ่ฟไธชๆๅทงๅฏไปฅๅจๅนฒ็ณปไบบๅ ไธบๅคชๅฟ่ๆ ๆณๅๆถๆไพๆฏๆๆถ่ตทๅฐ้่ฆไฝ็จใ่ฏฅ้จๅๅ ๆฌๅฐ็ป็ปไน ใ
- ้กน็ฎไธญ็ๅ้ฆๆๅทง
ๅจไธไธชๅฅๅบท็้กน็ฎ็ฏๅขไธญ๏ผๅข้ๆๅๅฏ่ฝ้่ฆ็ปๅธธ็ปๅบๅนถๆถๅฐๅ้ฆๅปบ่ฎฎ๏ผ่ฟๆ ทๆ่ฝๆจๅจ้กน็ฎ่ฟๅฑใๅจ่ฟไธ้จๅ๏ผๆไปฌไผไป็ปๅฏนๅ้ฆๅปบ่ฎฎ็็ปๅบ่ ๅๆฅๆถ่ ็ๅบๆฌ่ฆๆฑ๏ผไปฅๅไธไธชๅฏไปฅๆ้ซๅ้ฆๅปบ่ฎฎๆๆๆง็ๆๅทง๏ผๆฑๅ กๅๅใ่ฏฅ้จๅๅ ๆฌๅฐ็ป็ปไน ใ
- ็บฟไธๆฒ้ๆๅทง
ๅจๅฆไป็ๅคง็ฏๅขไธ๏ผ็บฟไธๆฒ้ๅทฒ็ปๆไบ้กน็ฎ็ฎก็็่ณๆฅๅธธๅทฅไฝ็ไธ้จๅใๅจ่ฟไธ้จๅ๏ผๆไปฌไผไป็ป้่ฟ่ๅคฉ่ฝฏไปถใ้ฎไปถใ่ง้ขไผ่ฎฎไธ็ง็บฟไธๆนๅผๆฒ้็ๆๅทงๅๆณจๆไบ้กน๏ผไปฅไฟ่ฏ็บฟไธๆฒ้็ๅ็กฎๆง๏ผไป่ๆๅ็บฟไธๆฒ้ๆ็ใ่ฏฅ้จๅๅ ๆฌๅฐ็ป็ปไน ใ
