Event Details

*Please note that this training will be conducted in Chinese*

*请注意本次培训将以中文进行*


Introduction/课程介绍

In today's global workplace, professional email writing in English is a core skill. It directly impacts both daily efficiency and corporate image. Employees often face challenges such as low reply to rates, inefficient updates to global teams, or misunderstandings caused by unclear tone and structure. These issues are often not about language ability, but a lack of systematic communication strategies. This course addresses these pain points directly. It provides a complete solution—from building the right mindset to applying practical frameworks and smart tools. The goal is to empower participants to write clearer, more professional, and impactful emails that get results.


在当今全球化的职场环境中,英文邮件已成为很多企业员工日常沟通的核心工具,直接影响工作效率和企业形象。然而,许多员工在实际工作中常面临这样的挑战:精心撰写的邮件未能获得预期回复;向全球团队同步项目进展时信息传递效率低下;或因语气与结构的疏忽,导致简单的协调事务变得复杂耗时……这往往并非语言能力不足,而是缺乏一套系统化、场景化的邮件沟通方法与效率工具。本课程直击以上核心痛点,为学员提供从思维构建、框架应用到工具增效的完整解决方案,帮助学员系统提升英文邮件沟通的清晰度、专业度与影响力,让每一封邮件都成为推动工作、展现专业价值的利器,从而提升团队和企业的协同效率与专业形象。


Target Audience/目标受众

Professionals who need to write emails in English and want to systematically improve their clarity, professionalism, and efficiency in written communication.

需要进行英文邮件沟通,希望系统提升英文邮件的专业性、影响力及写作效率的职场人士。


Teaching Method/授课形式

Lectures, case study, group discussion, student exercise

课堂讲授、案例分析、分组讨论、互动练习


Objective/课程目标

Through this course, participants will be able to:

  • Adopt a results-driven mindset: Write with the reader in mind, define clear goals, and drive action to ensure follow-through
  • Apply essential email frameworks: Quickly structure clear and logical messages using both Informative and Persuasive email models
  • Implement the 6C Principles: Self-review and polish emails to enhance professionalism, accuracy, and appropriateness
  • Leverage tools for efficiency: Use AI tools to draft and refine content, build a personal library of reusable email segments, and establish a streamlined writing process


通过本课程,学员将能够:

  • 转变思维,驱动结果:建立以读者为中心、目标导向的写作思维,确保每封邮件都能清晰锁定关键行动并推动事务闭环
  • 掌握框架,清晰表达:熟练运用"告知型"与"说服型"两大高频邮件框架,在面对不同沟通目的时,能快速组织逻辑严谨、易于理解的内容结构
  • 遵循原则,体现专业:运用6C原则进行邮件自我审查与优化,显著提升邮件的专业性、准确性与得体性,塑造可靠职业形象
  • 善用工具,提升效能:掌握利用AI工具进行智能起草与润色的方法,学会创建个人高频邮件段落库,并建立高效的邮件处理流程,显著提升邮件写作效能

Outline/课程大纲

  • Results-Driven Email Mindset

o Adopt a reader-centric approach for effective communication

o Define clear communication goals and actionable next steps

o Drive actions to completion

  • Common Frameworks of English Email

o Structure of an Informative Email

o Structure of a Persuasive Email

o Case Study: Comparative analysis of both frameworks

  • 6C Principles for Professional Emails

o Complete & Clear: Ensure structural wholeness and purpose

o Correct & Concrete: Guarantee accuracy and use specific details

o Concise & Courteous: Write with brevity and maintain a polite tone

o Case Study: Analyze an email using the 6C Principles

o Exercise: Identify and correct violations of the 6C Principles in a sample email

  • Efficiency Techniques for Email Writing

o Utilize AI tools as writing assistants

o Create a personal library of reusable email templates

o Establish an efficient email writing workflow

o Exercise: Use an AI tool to draft and optimize a scenario-based email

  • 培养结果导向的邮件写作思维

o 树立读者思维,驱动有效沟通

o 明确沟通目标,锁定关键行动

o 建立闭环意识,确保结果落地

  • 掌握常用邮件写作框架

o 告知型写作框架

o 说服型写作框架

o 案例分析:告知型和说服型写作框架案例分析

  • 应用高效邮件写作6C原则

o 结构完整与目的明确(Complete & Clear)

o 内容准确与信息具体(Correct & Concrete)

o 表达简洁与语气礼貌(Concise & Courteous)

o 案例分析:6C原则英文邮件案例分析

o 实操练习:找出给定邮件中不符合6C原则的地方并优化

  • 提升邮件写作整体效能

o 利用AI工具

o 创建可复用的邮件段落库

o 建立邮件写作流程

o 实操练习:用AI工具快速完成一封英文邮件并用AI进行优化

Training Details/培训详情

  • Format/形式:Online
  • Date&Time/时间:February 27, 13:30-17:30
  • Language/语言:Chinese
  • Price/价格:Early Bird Price/早鸟价: RMB 1,000 (Feb 6),Member Price/会员价: RMB 1,300,Non-Member Price/非会员: RMB 1,600
  • Contact/报名咨询:Melody Wen, mwen@amchamchina.org

*Please complete registration and payment by February 27.


Registration Notes/报名须知

  • Registration and payment must be completed in advance. The training link will be sent one day before the session.

      需提前完成报名及缴费,培训链接将于开课前一天发送。

  • E-fapiao will be issued and emailed within seven working days after the training. 

      电子发票(E-fapiao)将在培训结束后七个工作日内开具并发送至报名邮箱。

  • Cancellation: Please cancel at least five working days in advance. Late cancellations will be charged in full. 

      取消政策:请至少提前五个工作日取消报名,逾期取消将收取全额费用。


Speakers

  • Frayda Fang (Senior Trainer at Linke Consulting)

    Frayda Fang

    Senior Trainer at Linke Consulting

    Frayda graduated from Hunan Normal University with a master’s in English education, TEM-8 and a Professional Teaching Qualification, Advanced AI Trainer by DAMO Academy, Career Essentials in Generative AI by Microsoft and LinkedIn, and holds Psychological Counseling Certificate by MOHRSS and Yale University's Emotional Management Course Certificate. She has worked as a deputy section-level cadre of a public institution, responsible for a UNESCO project, and translated several official geological books. She also has worked as the head of enterprise publicity and as an internal trainer of an industry-leading enterprise, responsible for employee skills training. Frayda is proficient in training and coaching in English Communication, Emotion Management, and Company Culture Building. Her personable and interactive teaching style leads to good classroom vibe, and her strength of linking real-life cases to the training content makes her course practical and popular.

    湖南师范大学英语教育硕士,专业英语八级,持有职业教资认证,达摩院人工智能高级训练师认证,微软&领英生成式AI职业认证,并持有人社部心理咨询认证和耶鲁大学情绪管理课程认证。曾任湖北省某事业单位副科级干部,期间参与负责联合国教科文组织项目申报工作并取得成功,并翻译了多本官方地质科普绘本,后任江苏省某龙头企业企宣负责人兼内训师,常年负责企业员工职场技能培训。Frayda擅长职场英文沟通、情绪管理、企业文化建设相关的培训和辅导,授课风格亲切,课堂互动性强,善于巧妙地将生活实践代入课堂使学员感同身受,注重实操层面的学员技能提升,深受学员好评。

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Tickets

Member Ticket-Early Bird (expires on February 6, 5PM)
Early Bird Price RMB 1,000
Employee of Member Company

会员公司员工票

Standard Price RMB 1,300
AmCham China Card-holding Members

商会持卡会员票

Standard Price RMB 1,300
Non-Members

非会员票

Standard Price RMB 1,600