Business Writing and Influencing
This course will be conducted in English
Objectives and Content
In this two-day workshop, give your support staff the opportunity to build their skills covering time management, problem-solving, business writing and communication skills to empower them to work independently. More importantly, to become the first line of defense against the distractions in your team's work. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs and build confidence to enhance representation of organizations and themselves.
Outline
- Understand clearly the communication role
- Problem identification and generating options and solutions
- Build confidence communicating with different people
- Communicating effective messages
- Assertiveness
- Methods of prioritization
- Effective method of writing emails
- Developing a new level of business professionalism
Who should attend?
Executive Assistants, Secretaries, Office Managers, Team Assistants.