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Event Details

***Please note that this course will be conducted in English.***

Training Details:

This 5-hour online live training course not only covers the fundamental skills in English writing but also introduces business emailing rules. The trainer will provide all participants with training on the revision of email samples, conduct detailed analyses of and comment on good and poor examples of emails.

There will be interaction during the training through group work, individual feedback available for every participant after each session on a one-on-one basis. Participants are required to complete a pre-training task before the first class and have it prepared for the in-class reflective exercise. This is one of the series of featured training programs introduced by AmCham. Alistair, the trainer, has had years of coordination with major chambers of commerce. His writing course on business emails, highly interactive and operational, has been a proven market success. The design and methodology of the course have both won wide acclaims from past participants.

Who Should Attend: The course is designed for business professionals needing to enhance skills in writing business emails and understand the rules of business email writing, and to report to their superiors and head-quarters via concise and accurate emails. This is also a course for junior professionals, mid-level managers as well as professionals having difficulty in English grammar and style of writing.


Key Training Objectives:

  • Know the basic and sophisticated rules of business emails
  • Hone the skills in writing business emails
  • Appropriate format of business email
  • Structure of business email
  • Setting the tones for different contexts
  • Plan a difficult emails message and use a clear contextual structure to anticipate the receivers' needs
  • Analyses of sample emails and one-on-one feedback from trainer

Session 1: Getting Started-Setting the Rules [ Monday, June 29, 2 pm / 2 hours ]

  • English business Email: rules and tips
  • Purpose of writing
  • Feedback vs. reply
  • Etiquettes in email writing
  • Exercises and assignments

Session 2: Following a Structure [ June 30, 2 pm / 1.5 hours ]

  • Ways of requesting for materials and information
  • Tips for Positive expressions
  • Mastering the tones of Emails
  • Return on Investment (ROI) Structure
  • Tailoring engagement and email tone
  • Motivate with reasons
  • Exercises and assignments

Session 3: Writing a Difficult Email [ July 1, 2 pm / 1.5 hours ]

  • Choosing the right tone
  • How to structure and design a longer email
  • Problem-cause structure in email
  • Defining solutions
  • Sample email discussion
  • Post course exercises: submit and receive answers

***The registration will be close on June 25th at 15:00 pm. Registration is required and a Zoom code will be provided for successful registrants to access the training on June 25th around 16:00 pm. If you have any inquires about this training, please contact Tingting Liu or call (8610) 8519-0864.