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Around three-quarters of workers experience problems when promoted to supervisor. In this one-day training participants will learn why most new supervisors experience difficulties when becoming a supervisor, what the common pitfalls are, and how to smoothly transition to being an effective supervisor.
This training will be in Chinese.
Course Objectives
• Understand how supervising differs from performing as an individual
• Learn the biggest barriers to being a good supervisor
• Know the common mistakes new supervisors make
• Know the core skills supervisors need to master
• Understand the different priorities supervisors need to have
• Gain a clear picture of your strengths and weaknesses as a supervisor
• Learn why subordinates do not do what they are supposed to do—and what you can do about it
• Learn where communication most often breaks down between supervisors and their subordinates
• Learn solutions to common supervising challenges from numerous case studies
This training will be in Chinese.
Course Objectives
• Understand how supervising differs from performing as an individual
• Learn the biggest barriers to being a good supervisor
• Know the common mistakes new supervisors make
• Know the core skills supervisors need to master
• Understand the different priorities supervisors need to have
• Gain a clear picture of your strengths and weaknesses as a supervisor
• Learn why subordinates do not do what they are supposed to do—and what you can do about it
• Learn where communication most often breaks down between supervisors and their subordinates
• Learn solutions to common supervising challenges from numerous case studies
Course Content
1. Why learn supervising?
a. Learn the connection between staff retention and quality of supervision: "people do not quit their company, they quit their boss."
b. Seventy-five percent of new supervisors experience difficulty in making the transition.
c. The skills new supervisors learn are the foundation of all other leadership growth: not learning these skills will block them the rest of their careers.
d. The quality of your company's management affects everything in the organization.
2. What is supervising?
a. Many supervisors are not clear on what their job actually is.
b. The supervising core: getting things done through people
c. Key supervising areas: planning, communication, relationships
d. Learn the common barriers to effective supervision and how to deal with them.
e. Learn to avoid the common mistakes new supervisors make
3. Communicating with Staff
a. Learn why employees don't do what they are supposed to do and how you as a supervisor can fix it.
b. Learn the most common mistakes supervisors make when communicating with coworkers—how they think they are communicating when they are really not.
c. Feedback experiment discussion: not acknowledging subordinates' effort nearly equals destroying it.
d. Learn a diagnostic tool that will help you determine where the gap in communication is.
e. Giving corrective feedback: why most supervisors do it poorly, how to do it well, plus practice giving it.
4. Discuss case studies of common supervising challenges
a. Supervisors who don't supervise
b. Staff who underperform
c. Employees who come late
d. Subordinates who frequently argue
e. Your boss won't approve funding for staff training
5. Personal growth plan
a. Evaluate your supervising abilities
b. Decide how you want to improve your supervising ability
About the Trainer
Scott Shaw is the Director of LDiTraining's Wuhan office, as well as lead trainer and executive coach. He has trained soft skills for New World Hotel, Wanda Realm, Diamond Power, Babcock & Wilcox, Sednair, AmCham China Central Chapter, International Schools of China, and others. He has worked a total of twenty years in China and regularly trains in Chinese.
1. Why learn supervising?
a. Learn the connection between staff retention and quality of supervision: "people do not quit their company, they quit their boss."
b. Seventy-five percent of new supervisors experience difficulty in making the transition.
c. The skills new supervisors learn are the foundation of all other leadership growth: not learning these skills will block them the rest of their careers.
d. The quality of your company's management affects everything in the organization.
2. What is supervising?
a. Many supervisors are not clear on what their job actually is.
b. The supervising core: getting things done through people
c. Key supervising areas: planning, communication, relationships
d. Learn the common barriers to effective supervision and how to deal with them.
e. Learn to avoid the common mistakes new supervisors make
3. Communicating with Staff
a. Learn why employees don't do what they are supposed to do and how you as a supervisor can fix it.
b. Learn the most common mistakes supervisors make when communicating with coworkers—how they think they are communicating when they are really not.
c. Feedback experiment discussion: not acknowledging subordinates' effort nearly equals destroying it.
d. Learn a diagnostic tool that will help you determine where the gap in communication is.
e. Giving corrective feedback: why most supervisors do it poorly, how to do it well, plus practice giving it.
4. Discuss case studies of common supervising challenges
a. Supervisors who don't supervise
b. Staff who underperform
c. Employees who come late
d. Subordinates who frequently argue
e. Your boss won't approve funding for staff training
5. Personal growth plan
a. Evaluate your supervising abilities
b. Decide how you want to improve your supervising ability
About the Trainer
Scott Shaw is the Director of LDiTraining's Wuhan office, as well as lead trainer and executive coach. He has trained soft skills for New World Hotel, Wanda Realm, Diamond Power, Babcock & Wilcox, Sednair, AmCham China Central Chapter, International Schools of China, and others. He has worked a total of twenty years in China and regularly trains in Chinese.
