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AmCham China's Women's Professional Committee invites Monica Marcel to discuss bias from both the general and professional perspective, and how organizations are changing their internal and external operations in order to improve work atmosphere and efficiency.
"Sometimes the behavioral research leads us to completely change how we think about an issue. For example, many of our anti-discrimination policies focus on finding the bad apples who are explicitly prejudiced. In fact, the serious discrimination is implicit, subtle and nearly universal." David Brooks, 2013, New York Times
Even when good people are determined to be fair and objective, the science is clear: we may believe our actions are in line with our conscious intention, but our unconscious is driving our behavior. Decades of neurology and social and cognitive psychology on implicit bias have introduced a breakthrough among organizations working to both address inequities and ensure greater innovation. On every continent and in every sector, from health care to education to technology to public service, major attention is now being paid to how implicit, hidden biases operate just below human consciousness to drive the way we see and treat others. The speaker will bring examples from her own work on the topic from China, the US and dozens of other countries. Monica will highlight both the latest research and how organizations from Fortune 500® corporations to school to NGOs are applying the science to change their practices both in their internal operations and in how they deliver services to external customers.
AmCham China's Women's Professional Committee invites Monica Marcel to discuss bias from both the general and professional perspective, and how organizations are changing their internal and external operations in order to improve work atmosphere and efficiency.
"Sometimes the behavioral research leads us to completely change how we think about an issue. For example, many of our anti-discrimination policies focus on finding the bad apples who are explicitly prejudiced. In fact, the serious discrimination is implicit, subtle and nearly universal." David Brooks, 2013, New York Times
Even when good people are determined to be fair and objective, the science is clear: we may believe our actions are in line with our conscious intention, but our unconscious is driving our behavior. Decades of neurology and social and cognitive psychology on implicit bias have introduced a breakthrough among organizations working to both address inequities and ensure greater innovation. On every continent and in every sector, from health care to education to technology to public service, major attention is now being paid to how implicit, hidden biases operate just below human consciousness to drive the way we see and treat others. The speaker will bring examples from her own work on the topic from China, the US and dozens of other countries. Monica will highlight both the latest research and how organizations from Fortune 500® corporations to school to NGOs are applying the science to change their practices both in their internal operations and in how they deliver services to external customers.
Monica Marcel co-founded Language & Culture Worldwide, LLC (LCW) in 2000 with the mission of inspiring professionals to connect across cultures. She has 20+ years of experience in optimizing communication and operational projects around the world. Her particular expertise is developing global skills and mindsets for professionals to succeed among culturally diverse workplaces, markets, and project teams. Her primary role today is serving as LCW's Master Consultant and Chief Engagement Leader for clients ranging from Fortune 100 companies to world class universities and the U.S. Peace Corps; she helps them achieve cultural transformations, develop cultural competence, engage global talent, and better connect to the local contexts in all the locations where they operate.
